At Spotify, we celebrate human creativity and strive for our platform to be usable by all people, including a million artists and billions of listeners. By learning from experts and employing people with lived experiences in accessibility, we work to make every encounter with our products inclusive. Together, we aim to empower everyone to create, discover, and be inspired.
For any inquiries, such as account access, payments, and technical issues, visit our support site or contact Customer Support.
We are committed to collecting accessibility feedback from individuals who may be experiencing difficulties related to one of the following areas:
You can submit your feedback in any of these ways:
You can also submit feedback anonymously by writing to us at the above address. We'll confirm we received your feedback, unless it was sent anonymously.
When you provide feedback through any of the methods listed above (other than anonymously by mail), Spotify will collect, use, and disclose your personal information for the purposes of reviewing and responding to your feedback, and will otherwise manage it in accordance with our Privacy Statement.
The designated position for receiving accessibility feedback is: the Program Manager for the Accessibility Team.